This guide explains how to enable a feature that will allow customers to contact freelancers from the moment that they are searching for freelancers, instead of waiting until the FL has sent in a proposal.
Video Guide
Step by Step Guide
This feature is enabled by selecting the following option.
![](https://whitelance.co/wp-content/uploads/2021/09/Whitelance_Talent_platform_Marketplace_solution_dashboard-11.png)
By default the platform allows customers to message freelancers after the freelancer has sent in a proposal.
![](https://whitelance.co/wp-content/uploads/2021/09/Whitelance_Talent_platform_Marketplace_solution_proposal-msg.jpg)
To encourage communication from the earliest time possible, this feature can be enabled for the ‘Message’ button to appear on the Search Freelancers page. We advise this to foster a more dynamic marketplace.
![](https://whitelance.co/wp-content/uploads/2021/09/Whitelance_Talent_platform_Marketplace_solution_msg.jpg)
When this feature is not enabled the Search Freelancers page will appear as follows.
![](https://whitelance.co/wp-content/uploads/2021/09/Whitelance_Talent_platform_Marketplace_solution_no-msg.jpg)