We have introduced a new sub-feature within the messaging functionality displaying the number of unread messages. This feature enhances user engagement by providing clear notifications about unread messages, ensuring that users stay informed and responsive to important communications.
When enabled, users will see a notification in their inbox indicating the presence of new messages. This visual cue helps users stay informed about incoming communications without having to constantly check their messages manually.
Upon clicking the unread messages notification, users can view which specific messaging channels—such as the inbox, contract page, or application page—contain unread messages. This feature ensures that users can easily identify where their attention is needed, whether it’s a new message in their inbox, an update on a contract, or an application-related communication. As users interact with and read messages in any of these channels, the system automatically marks them as read. Consequently, the unread message notification will disappear the next time the page is loaded, providing a clear and organized view of their communications.
This functionality applies universally across all areas where messaging channels are displayed to the user. Whether users are accessing their inbox, reviewing contracts, or managing applications, the unread messages counter ensures that they are promptly notified of new interactions. This reduces the risk of missing important messages and enhances the overall user experience by making message management more efficient and intuitive.
We highly recommend enabling the “Show Unread Messages Counter” for your platform, as it adds significant value to all users by providing additional functionality that helps them stay on top of their communications. This feature not only improves the visibility of new messages but also streamlines the process of managing multiple messaging channels, making it easier for users to navigate and prioritize their interactions.
If you have any questions about setting up or using this feature, please do not hesitate to reach out. Our support team is available to assist you in enabling this functionality and ensuring that it integrates seamlessly with your existing platform setup. Thank you for your time, and we hope you enjoy the enhanced messaging experience.